Processing Time:

• 2–7 business days before shipping.

Shipping Times:

• 3–4 business days

• 5–15 business days

Where We Ship From:

• We partner with trusted print-on-demand production facilities located worldwide. Your order ships from the location that can fulfill it most efficiently.

International Orders:

• Shipments outside the USA may incur customs fees based on your country’s regulations.

• Providing a phone number with your order helps ensure smooth delivery.
  

If Your Order Hasn’t Arrived:

• Check your confirmation email to ensure your shipping address is correct.

• Contact your local post office or check with neighbors.

• If you still can’t locate your package, email us at ai.chemic.creations0211@gmail.com with your order number.

How Our Products Are Made:

• Each piece is made to order using archival-quality materials and professional printing technology.

Tracking Your Order:

• A tracking link is emailed to you as soon as your order ships.

Wrong or Damaged Items:

• Contact us within 14 days of delivery at ai.chemic.creations0211@gmail.com with photos and your order number so we can make it right quickly.

Return Policy:

• We only accept returns for incorrect or damaged items.

How to Start a Return:

• Email us with your order number, a description of the issue, and photos.

• Once approved, you’ll receive instructions for returning or replacing your item.

Exchanges:

• At this time, we do not offer exchanges unless an item arrives mislabeled.

• Prints may have a faint scent from the printing process — this will dissipate within a few days.

• Avoid direct sunlight and high-humidity environments to preserve color and quality.

If you can’t find your answer here, we’re happy to help:

📧ai.chemic.creations0211@gmail.com